Knowledge base
Every missed call is a job someone else gets.
Plain-English guides on where trades businesses lose work online, and the simple fixes that win it back.
6
places a job can slip away between search and signature
2
plain-English guides so far, and more on the way
2 min
the typical read. Fit one in between jobs.
0
jargon. Written for trades, not marketers.
Start here
Where your jobs leak
A customer takes six steps from “I need a roofer” to a signed job. Each one is a place to lose them. Pick a step to see why it matters and how to fix it.
Nobody picks up, so they call someone else
You're on a roof or under a sink. The caller won't leave a message, they'll dial the next number. Every unanswered call is a lead you paid for and handed to a competitor.
What it looks like
You return calls hours later to no answer
Callers rarely leave voicemails
Evenings and weekends go dark
The fix
Missed-call text-back
Missed a call? They get a text within seconds, so the conversation keeps going until you're free.
A guide on this is on its way. Until then, book a free call and we'll look at yours with you.
Do the math
What unanswered calls cost you
Move the sliders to match your business.
Walking out the door each year
$198,000
Assumes you'd win 30% of answered calls and that text-back recovers 40% of missed ones. Those are our assumptions, not a measurement of your business. Your numbers will vary.
See how text-back worksBrowse by subject
Learn it, then fix it
Latest
- Guide1 min read8 secTurning Visitors Into JobsWhat a trades website should cost in OntarioReal price ranges, what drives them, and how to tell a fair quote from a padded one.
- Guide2 min read8 secTurning Visitors Into JobsWhy your website gets visitors but no phone callsThe eight-second test, and the six fixes that turn a brochure site into a phone that rings.
Rather we plug the leaks for you?
Book a free intro call. We'll look at your site and tell you honestly whether we're a fit. No account, no card.